Privacy Policy

Effective Date: May 2026

Welcome to Zest Home Reset. Your privacy is important to us. This Privacy Policy explains how Zest Home Reset (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our website or use our services.

By using our website or booking services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information from clients and website visitors:

Personal Information

Name
Email address
Phone number
Service address
Billing information
Booking details and appointment preferences

Technical Information

IP address
Browser type
Device information
Website activity and analytics
Cookies and usage data

Communications

Messages, inquiries, reviews, feedback, and customer support interactions

2. How We Use Information

We may use collected information to:

Schedule and manage appointments
Process payments
Communicate regarding bookings or updates
Improve website performance and customer experience
Send promotional or marketing communications
Prevent fraud, abuse, unauthorized activity, or chargebacks
Comply with legal obligations

3. Payment Information

Payments may be processed through secure third-party payment providers. Zest Home Reset does not store full credit card or sensitive payment information on our servers.

We are not responsible for the privacy or security practices of third-party payment processors.

4. Sharing of Information

We do not sell personal information.

However, we may share information with:

Service providers or contractors assisting with operations
Payment processors
Scheduling or booking platforms
Legal authorities when required by law
Insurance providers or legal counsel in connection with disputes or claims

We reserve the right to disclose information if necessary to:

Protect our legal rights
Prevent fraud or abuse
Enforce our policies
Comply with subpoenas, court orders, or lawful requests

5. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

Improve functionality
Analyze website traffic
Enhance user experience
Support advertising or remarketing efforts

You may disable cookies through your browser settings, though some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online transmission, storage system, or website can be guaranteed 100% secure. By using our services, you acknowledge and accept these inherent risks.

7. Third-Party Services & Links

Our website may contain links to third-party websites, services, booking tools, or social media platforms.

Zest Home Reset is not responsible for:

Third-party privacy practices
External website content
Security of external platforms

Use of third-party services is at your own discretion and subject to their respective policies.

8. Photos & Media

Zest Home Reset may take photographs or videos of completed work for:

Quality assurance
Staff training
Marketing or promotional purposes

We will make reasonable efforts to avoid personally identifiable information.

Clients who do not consent to photography must notify us in writing prior to service.

9. Marketing Communications

By submitting your contact information, you may receive:

Booking confirmations
Service updates
Promotional emails or text messages

You may opt out of marketing communications at any time by contacting us or using unsubscribe links where available.

10. Children's Privacy

Our services and website are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

11. California Privacy Rights

California residents may have certain rights under applicable privacy laws, including rights related to access, correction, or deletion of personal information, subject to legal exceptions.

Requests may be submitted using the contact information below.

12. Limitation of Liability

To the fullest extent permitted by law, Zest Home Reset shall not be liable for:

Unauthorized access to data
Data breaches caused by third parties
Technical failures
Internet interruptions
Cybersecurity incidents outside reasonable control

Users acknowledge that use of online services carries inherent risks.

13. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Updated policies become effective immediately upon posting to the website.

Continued use of our website or services constitutes acceptance of revised terms.

14. Contact Information

For questions regarding this Privacy Policy, please contact:

📧 book@zesthomereset.com
🌐 Zest Home Reset